Reference

Privacy Policy for Indian account data

Speed Baccarat, Dragon Tiger and Football Strike can sit in your lobby, but this Privacy Policy is about the personal details, device signals and wallet records we handle…

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jokerbet Privacy Policy for Indian account data
CONTACT PATHS

Contact us about your privacy choices

Privacy questions need clear routing, not a generic queue. Use the contact path that matches your request so we can verify your account and send the right response. We may ask for your registered mobile number, email address, recent wallet reference or identity check result before changing stored data. Never share your UPI PIN, Paytm password, PhonePe PIN or card secrets with us.

Team online

Privacy inbox

Email [email protected] for access, correction, erasure or consent queries. Include your account email, registered mobile number and a short request summary, but leave out passwords, UPI PINs and screenshots showing private payment codes.

Live chat privacy ticket

Open chat from your account area when you need a faster route for cookie, login or device data questions. The agent can raise a privacy ticket after matching your account details and recent activity.

Payment record query

For UPI, Paytm, PhonePe or Google Pay privacy concerns, share the transaction reference and date. We use those details to trace the receipt record without asking for wallet passwords or banking secrets.

ACCOUNT CARE

Data care across Dragon Tiger sessions

Our privacy work sits inside the account flow: login checks, wallet receipts, table access, device sessions and support replies.

What we store

We keep account details you provide, login records, device signals, game session references and wallet receipt data. These records help us run your account, resolve disputes and check activity that looks unauthorised.

Cookie controls

Cookies help keep you signed in, remember language settings and separate real account traffic from automated traffic. You can change browser cookie settings, though some account pages may not load correctly after that.

Account sign-in care

When a new device signs in, we may log IP address, device type, browser version and time. These checks help spot account takeover attempts and support your request if you challenge an unfamiliar session.

Wallet receipt handling

UPI, Paytm, PhonePe and Google Pay references are stored with your wallet history so support can match deposits and withdrawals. We do not need your wallet PIN or bank login to complete that check.

Retention windows

We keep data only for account operation, dispute handling, security checks and legal duties. When a record is no longer needed for those reasons, we delete it or separate it from direct account identity.

Request changes

You can ask us to correct spelling errors, update contact details, receive a copy of eligible data or erase records that no longer need retention. We verify your identity before acting on any request.

Your privacy questions before opening an account

This section answers common privacy points before you join or while you manage an existing account. The answers focus on data collection, payment receipts, cookies, sharing, correction and deletion. If your request depends on a live account check, contact us from the registered email or through chat after signing in.

We collect the details needed to create and run your account, such as name, email, mobile number, login records, device signals and wallet references. Extra checks may apply when required for withdrawals or account safety.

We store payment references so your wallet balance can be matched, disputes can be checked and support can trace a failed transfer. We do not ask for UPI PINs, Paytm passwords or PhonePe security codes.

Yes, you can request a copy of eligible account data through [email protected]. We verify your identity first, then prepare the records we can share without exposing security logs or another person's data.

Send a correction request from your registered email or raise a chat ticket after signing in. We may ask for supporting proof when the change affects payment records, withdrawal checks or account ownership.

Cookies record session details, language choices, device signals and security checks needed for account pages. Some analytics cookies help us understand errors and page use, and you can manage them through your browser settings.

Some service providers may process limited data in other locations for hosting, security, payment matching or support tools. We share only what is needed for that task and apply contract controls where possible.

You can request erasure of eligible data by emailing [email protected]. Some records may need to stay for dispute handling, fraud prevention, accounting or legal duties before they can be removed.